PRIVACY POLICY
Last updated January 29, 2024
This privacy notice for __________ ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share
("process") your information when you use our services ("Services"), such as when you:
- Visit our website at atoz.bot, or any website of ours that links to
this privacy notice.
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser
to browser, you should visit your browser's help menu for more information. The following is
information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If
you would like to find out more information, please visit:
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with us and the
Services, the choices you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information
from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Learn more
about
how we process your information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more about
when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security and improperly collect, access, steal, or
modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
visiting atoz.bot/me, or by contacting us. We will consider and act upon any request in accordance
with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends
on the context of your interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the following:
- email addresses
- names
- usernames
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code associated with your
payment instrument. All payment data is stored by Stripe. You may find their privacy notice
link(s) here:
https://stripe.com/privacy.
Social Media Login Data. We may provide you with the option to register
with us using your existing social media account details, like your Facebook, Twitter, or other
social media account. If you choose to register in this way, we will collect the information
described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is collected automatically when you visit
our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but
may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and
for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You
can find out more about this in our Cookie Notice:
atoz.bot/cookie.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use), device event information
(such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by refusing access
to the information or by disabling your Location setting on your device. However, if you choose
to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact
with our Services, including:
- To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account, as well as
keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process
your information to respond to your inquiries and solve any potential issues you might have
with the requested service.
- To send administrative information to you. We may process your
information to send you details about our products and services, changes to our terms and
policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information
if you choose to use any of our offerings that allow for communication with another user.
- To save or protect an individual's vital interest. We may process your information
when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it
is necessary, and we have a valid legal reason (i.e., legal basis) to do so under applicable
law, like with your consent, to comply with laws, to provide you with services, to enter into
or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal
bases we rely on in order to process your personal information. As such, we may rely on the
following legal bases to process your personal information:
- Consent. We may process your information if you have given us
permission (i.e., consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we
believe it is necessary to fulfill our contractual obligations to you, including providing our
Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary
for compliance with our legal obligations, such as to cooperate with a law enforcement body or
regulatory agency, exercise or defend our legal rights, or disclose your information as evidence
in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary
to protect your vital interests or the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent)
to use your personal information for a specific purpose, or in situations where your permission can
be inferred (i.e., implied consent). You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your
information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in
a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess,
process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of
financial abuse
- If it is reasonable to expect collection and use with consent would compromise the
availability or the accuracy of the information and the collection is reasonable for
purposes related to investigating a breach of an agreement or a contravention of the laws of
Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the
court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or
profession and the collection is consistent with the purposes for which the information was
produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in
this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors, or agents ("third parties") who perform
services for us or on our behalf and require access to such information to do that work. We have
contracts in place with our third parties, which are designed to help safeguard your personal information.
This means that they cannot do anything with your personal information unless we have instructed
them to do it. They will also not share your personal information with any organization apart from
us. They also commit to protect the data they hold on our behalf and to retain it for the period
we instruct. The third parties we may share personal information with are as follows:
- Advertising, Direct Marketing, and Lead Generation
Google AdSense
- Allow Users to Connect to Their Third-Party Accounts
Google account
Amazon Glacier
- Functionality and Infrastructure Optimization
CloudFlare
Stripe
Google Ads Remarketing, Facebook Custom Audience, Facebook Remarketing, and AdRoll
- User Account Registration and Authentication
Google OAuth 2.0
Google Analytics, Google Tag Manager, Google Ads
- Website Performance Monitoring
Sentry
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.
- When we use Google Analytics. We may share your information with Google
Analytics to track and analyze the use of the Services. The Google Analytics Advertising
Features that we may use include Remarketing with Google Analytics, Google Analytics
Demographics and Interests Reporting, and Google Display Network Impressions Reporting. To
opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad
Settings for mobile apps. Other opt out means include
http://optout.networkadvertising.org/
and
http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the
Google Privacy & Terms page.
- When we use Google Maps Platform APIs. We may share your information with certain
Google Maps Platform APIs (e.g., Google Maps API, Places API). We use certain Google Maps Platform
APIs to retrieve certain information when you make location-specific requests. This includes
User's location data, User preferences or requests, and other similar information. A full list
of what we use information for can be found in this section and in the previous section titled
"HOW DO WE PROCESS YOUR INFORMATION?". We obtain and store on your device ("cache") your location.
You may revoke your consent anytime by contacting us at the contact details provided at the end
of this document. The Google Maps Platform APIs that we use store and access cookies and other
information on your devices. If you are a user currently in the European Economic Area (EU countries,
Iceland, Liechtenstein, and Norway) or the United Kingdom, please take a look at our Cookie Notice,
which can be found at this link: atoz.bot/cookie.
- Affiliates. We may share your information with our affiliates, in which case
we will require those affiliates to honor this privacy notice. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we control or that
are under common control with us.
- Business Partners. We may share your information with our business partners
to offer you certain products, services, or promotions.
- Other Users. When you share personal information (for example, by posting comments,
contributions, or other content to the Services) or otherwise interact with public areas of the
Services, such personal information may be viewed by all users and may be publicly made available
outside the Services in perpetuity. If you interact with other users of our Services and register
for our Services through a social network (such as Facebook), your contacts on the social network
will see your name, profile photo, and descriptions of your activity. Similarly, other users
will be able to view descriptions of your activity, communicate with you within our Services,
and view your profile.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:We are not responsible for the safety of any information that you share with third parties
that we may link to or who advertise on our Services, but are not affiliated with, our
Services.
The Services may link to third-party websites, online services, or mobile applications and/or
contain advertisements from third parties that are not affiliated with us and which may link to
other websites, services, or applications. Accordingly, we do not make any guarantee regarding
any such third parties, and we will not be liable for any loss or damage caused by the use of
such third-party websites, services, or applications. The inclusion of a link towards a
third-party website, service, or application does not imply an endorsement by us. We cannot
guarantee the safety and privacy of data you provide to any third parties. Any data collected by
third parties is not covered by this privacy notice. We are not responsible for the content or
privacy and security practices and policies of any third parties, including other websites,
services, or applications that may be linked to or from the Services. You should review the
policies of such third parties and contact them directly to respond to your questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice:
atoz.bot/cookie.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short:If you choose to register or log in to our Services using a social media account, we may have
access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile
information we receive may vary depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile picture, as well as other
information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their privacy notice to
understand how they collect, use, and share your personal information, and how you can set your
privacy preferences on their sites and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in which users have an
account with us. When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not possible
(for example, because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further processing until
deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access the Services within a
secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such
a minor and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18, please contact us at
[email protected].
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights that allow you greater access to and control over
your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict
the processing of your personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the processing of your personal
information. You can make such a request by contacting us using the contact details provided in
the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection authority
or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information
Commissioner.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us using the contact details provided in the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the details provided in
the section "
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will
then be removed from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the administration and use
of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could affect certain features or
services of our Services. You may also opt out of interest-based advertising by advertisers on our
Services. For further information, please see our Cookie Notice: atoz.bot/cookie.
If you have questions or comments about your privacy rights, you may email us at
[email protected].
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in
a revised version of this privacy notice.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are
granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12)
months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact
number, unique personal identifier, online identifier, Internet Protocol address, email
address, and account name | NO |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial
information | NO |
C. Protected classification characteristics under state or federal law | Gender and date of birth | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with
our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business
activities | NO |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level, job
title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a
profile or summary about, for example, an individual’s preferences and characteristics | YES |
L. Sensitive personal Information | | NO |
We will use and retain the collected personal information as needed to provide the Services or
for:
- Category K - As long as the user has an account with us.
We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, "
HOW DO WE PROCESS YOUR INFORMATION?".
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Learn more about how we disclose personal
information in the section, "
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to be
"selling" of your personal information.
We have disclosed the following categories of personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months:
- Category K. Inferences drawn from collected personal information.
The categories of third parties to whom we disclosed personal information for a business or
commercial purpose can be found under "
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".
We have sold or shared the following categories of personal information to third parties in the
preceding twelve (12) months:
The categories of third parties to whom we sold personal information are:
The categories of third parties to whom we shared personal information with are:
- Retargeting Platforms:
- Google Ads Remarketing
- Facebook Custom Audience
- Facebook Remarketing
- AdRoll
- Web and Mobile Analytics:
- Google Analytics
- Google Tag Manager
- Google Ads
- Automate Tasks:
- Chatbot Context:
California Residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users
who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
Services, you have the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us using the contact information
provided below and include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly displayed on the Services,
but please be aware that the data may not be completely or comprehensively removed from all our
systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act
(CCPA), you have the rights listed below.
The California Code of Regulations defines a "residents" as:
- (1) every individual who is in the State of California for other than a temporary or
transitory purpose and
- (2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as "non-residents." If this definition of "resident" applies to
you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by another consumer of his
or her right to free speech, our compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business
purpose;
- the categories of third parties to whom the personal information was sold, shared, or
disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information;
and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to re-identify individual data to verify
a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person
about whom we have the information in our system. These verification efforts require us to ask you
to provide information so that we can match it with information you have previously provided us.
For instance, depending on the type of request you submit, we may ask you to provide certain information
so that we can match the information you provide with the information we already have on file, or
we may contact you through a communication method (e.g., phone or email) that you have previously
provided to us. We may also use other verification methods as the circumstances dictate. We will
only use personal information provided in your request to verify your identity or authority to make
the request. To the extent possible, we will avoid requesting additional information from you for
the purposes of verification. However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights - You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant,
or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We
may deny a request from an authorized agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance with the CCPA.
You can opt out from the selling or sharing of your personal information by disabling cookies in
Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link
on our homepage. To exercise these rights, you can contact us by visiting atoz.bot/me, by email
at
[email protected], or by referring to the contact details at the bottom of this document. If
you have a complaint about how we handle your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have
the rights listed below. However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted
advertising, the sale of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
We sell personal data to third parties or process personal data for targeted advertising. You
can opt out from the selling of your personal data, targeted advertising, or profiling by
disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the
other rights described above, please email
[email protected] or visit atoz.bot/me.
If we decline to take action regarding your request and you wish to appeal our decision, please
email us at
[email protected]. Within forty-five (45) days of receipt of an appeal, we will
inform you in writing of any action taken or not taken in response to the appeal, including a
written explanation of the reasons for the decisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act
(CTDPA), you have the rights listed below. However, these rights are not absolute, and in
certain cases, we may decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted
advertising, the sale of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
We sell personal data to third parties or process personal data for targeted advertising. You
can opt out from the selling of your personal data, targeted advertising, or profiling by
disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the
other rights described above, please email
[email protected] or visit atoz.bot/me.
If we decline to take action regarding your request and you wish to appeal our decision, please
email us at
[email protected]. Within sixty (60) days of receipt of an appeal, we will inform you
in writing of any action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you
have the rights listed below. However, these rights are not absolute, and in certain cases, we
may decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted
advertising or the sale of personal data
We sell personal data to third parties or process personal data for targeted advertising. You
can opt out from the selling of your personal data or targeted advertising by disabling cookies
in Cookie Preference Settings. To submit a request to exercise any of the other rights described
above, please email
[email protected] or visit atoz.bot/me.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an
individual or household context. It does not include a natural person acting in a commercial or
employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or
identifiable natural person. "Personal data" does not include de-identified data or publicly
available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition of "consumer" applies to you, we must adhere to certain rights and
obligations regarding your personal data.
Your rights with respect to your personal data
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted
advertising, the sale of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
We sell personal data to third parties or process personal data for targeted advertising. Please
see the following section to find out how you can opt out from further selling or sharing of
your personal data for targeted advertising or profiling purposes.
Exercise your rights provided under the Virginia VCDPA
You can opt out from the selling of your personal data, targeted advertising, or profiling by
disabling cookies in Cookie Preference Settings. You may contact us by email at
[email protected]
or visit atoz.bot/me.
If you are using an authorized agent to exercise your rights, we may deny a request if the
authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and
your consumer's request. If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within
forty-five (45) days of receipt. The response period may be extended once by forty-five (45)
additional days when reasonably necessary. We will inform you of any such extension within the
initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and
reasoning behind it. If you wish to appeal our decision, please email us at
[email protected].
Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action
taken or not taken in response to the appeal, including a written explanation of the reasons for
the decisions. If your appeal is denied, you may contact the Attorney General to submit a
complaint.
14. HANDLING OF USER-GENERATED DATA AND SENSITIVE INFORMATION
This application allows users to input data for processing by our Large Language Model (LLM) to
enhance service personalization and functionality. While the application is not designed to
solicit sensitive personal information (SPI), it’s possible that users may inadvertently or
intentionally submit such information. Sensitive information includes, but is not limited to,
health, financial, biometric, or any data that can be considered private and confidential. Users
are advised against submitting sensitive personal information and should be aware that the
responsibility for any sensitive data input rests with the user. We commit to employing
industry-standard practices to detect and manage inadvertent SPI inputs, including content
moderation systems and secure data handling protocols.
15. DATA SECURITY MEASURES AND USER CONSENT
We prioritize the security of user data. All data, including potentially sensitive information
input by users, is subject to robust encryption and secure storage measures. Our application
implements rigorous data protection protocols to safeguard against unauthorized access,
alteration, and disclosure. By using our service, users consent to the processing of their data
as outlined in this privacy policy. Users have the right to access, modify, or delete their
personal data at any time through our application's user interface. We commit to transparency in
our data handling practices and encourage users to review their inputs to avoid sharing
sensitive personal information inadvertently.
16. COMPLIANCE WITH DATA PROTECTION REGULATIONS AND BEST PRACTICES
Our application is committed to upholding the highest standards of data privacy and adheres to
all applicable legal frameworks, including GDPR, CCPA, and others relevant to our user base. We
regularly review and update our data handling practices to align with the latest in legal
standards and industry best practices in data privacy. This privacy policy reflects our
dedication to responsible data management. We engage in continuous monitoring and improvement of
our data handling processes to ensure compliance and protect user privacy. We encourage users to
familiarize themselves with this policy and to reach out with any questions or concerns
regarding their data.
17. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We encourage you to review
this privacy notice frequently to be informed of how we are protecting your information.
18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
[email protected] or
contact us by post at:
[email protected] 19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to
review, update, or delete your personal information, please visit: atoz.bot/me.